Rural & Remote Speech Pathology

Supporting You, Wherever You Are.

We provide Speech Pathology via Video across the entirety of Australia.

No matter how remote you are, our team of qualified professionals are available at the press of a button.

All you need to get started today is the phone in your pocket.

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Call us on 1300 086 280

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The Hagen Program
Speech Pathology Austrialia
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We believe everybody deserves equal access to health services and support

With the power of today’s high-speed internet, you now have the option of speech and language therapy wherever and whenever you like.

As long as you have an internet connection, a laptop or smart device - we bring the treatment to you.

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Live in a rural or remote area?  Speech Pathology Via Video might be right for you

1. If you can’t access face-to-face therapy,

Use Speech Pathology Via Video to connect to an experienced therapist today. Remember - you don’t need a referral!

2. If you are waiting for face-to-face therapy,

We can provide you with interim care to get you on the right track as soon as possible. We can then provide a handover to your local health service.

NDIS speech pathology by online video call

3. If you want to discuss your options,

Let us connect you to a professional who can assess your needs and offer preliminary advice. There is no obligation to commit to ongoing appointments.

Adult speech therapy

4. If you want to find out more about Speech Pathology Via Video,

See all of our information in our FAQs.

Private consultation by care speech therapy

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Contact the Care Speech Team Today. Call 1300 086 280 or Leave Your Details Below.

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What is Speech Pathology via video?

Speech Pathology Via Video (Telehealth) is simply accessing your health care services via an online platform - usually a video call. Telehealth allows patients to connect with their healthcare provider from any geographical location, or simply from the comfort of their own home. Telehealth is rapidly growing in popularity in Australia with over 30 million telehealth consultations conducted in 2020.

What happens in a session?

After agreeing a date and time with your therapist, you will be sent a video conference link by email (usually for a Zoom meeting). When it is time for your appointment, simply open the email using a computer, laptop, tablet, or smartphone and click on the link. You will then be automatically connected to a secure, reliable, and confidential digital video conference with your therapist and your session will begin. Your therapist will communicate verbally and visually with you during the session and may use physical props or computer software to make the session more interactive (and fun!). Telehealth sessions closely resemble face-to-face sessions in a lot of ways.

Is Speech Pathology via video as effective as face-to-face?

In general, yes. A survey conducted by the Consumer Health Forum of Australia in 2020 found that, of the 88% of patients who took up an offer for telehealth services, 68% found it better or equivalent to a face-to-face session. In our experience, clients enjoy attending telehealth sessions and will often choose it over a face-to-face offering.

Other factors influencing positive therapeutic outcomes via telehealth may include:

  • more consistent attendance due to ease of access;
  • improved client participation in a familiar setting;
  • easier generalisation of new skills to everyday life;
  • greater therapist understanding of a person’s home environment; and
  • easier sharing of information with parents and carers.

Please note that telehealth is considered to be effective for most, but not all, conditions requiring speech pathology intervention. Contact us for more information.

What if my child is very young?

Very young children requiring early intervention are one of the population groups most suited to telehealth, as therapy at this age centres around parent coaching. At Care Speech Pathology, we are formally trained in the Hanen - It Takes Two to Talk® program, which utilises home videos and parent feedback to carefully monitor and scaffold your child’s development. Hanen - It Takes Two to Talk® has now been specially adapted for online delivery via telehealth.

What about Speech Pathology via video for people who cannot use a phone or computer?

Where possible, Speech Pathology via video aims to be accessible for everybody. For people who cannot use a phone or computer:

  • a parent/friend/carer may assist with the video call set-up and accompany the person throughout the session; or
  • a parent/friend/carer may become the primary attendee and assist the speech pathologist in implementing and facilitating the person’s care plan.

The second of these options is a ‘consultative’ model and is widely used in the early intervention and disability sectors. This model acknowledges the expertise of the people who spend the most time with the client and welcomes collaboration at every step of the therapeutic process.

Does Speech Pathology via video work for a physical difficulty?

It depends. Your therapist will be able to perform a basic physical examination over telehealth and gain further information by asking you what you can see/feel or asking you to take close-up photographs. For more in-depth or high-risk examinations, a local practitioner may assess you first and then send the results to your speech pathologist for follow-up via telehealth. In some cases, telehealth may be deemed unsuitable and you will then be referred to face-to-face therapist.

Is Speech Pathology via video right for me/my child?

This will depend on your/your child’s personal circumstances, therapy goals and health care needs. In our experience, telehealth can be particularly beneficial for people who:

  • live in regional, rural, or remote areas;
  • have mobility issues;
  • wish to minimise travel costs;
  • have busy schedules; or
  • simply feel more comfortable at home.

If you or your child are unlikely to attend to the screen, the therapist may opt to provide services by working with a parent/friend/carer in a consultative manner. Your therapist will discuss this with you during the first consultation.

I am worried about my privacy. Are sessions secure and confidential?

Yes. At Care Speech Pathology the wellbeing, privacy, and confidentiality of our clients remains our top priority. We are committed to protecting the privacy of our clients’ personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable legal and ethical obligations. You can learn more by viewing our Privacy Policy. The video conferencing platforms we use are secure, reliable, and confidential. If you have any questions or concerns regarding privacy, please contact us.


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